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Account support

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Don’t have a MyAstound Account?

Here’s how to register:

  1. Visit MyAstound Account Signup
  2. Fill in the registration form
  3. Have your Astound Account number handy – located on your bill

Looking for something else?

Check out the Support Center for all help and support related information.

Disclaimers

Not all services, speeds, packages, equipment, channels, tiers, pricing, streaming services, product offerings and product features are available in all areas. Offers valid only for new residential customers or previous customers with account in good standing who have not had our service within the last 60 days. All names, logos, images and service marks are property of their respective owners. Other restrictions may apply.

Whole Home WiFi: Activation and installation not included. Up to $40/mo for Whole Home WiFi equipment. Additional eero devices available for an additional cost, per device. ©2024 Amazon.com, Inc. or its affiliates. eero and all related marks are trademarks of Amazon.com, Inc. or its affiliates. Amazon.com c/o eero LLC, 660 3rd St. San Francisco, CA.

Availability of streaming content from third-party sources is subject to change and certain third-party fees may apply. Separate streaming membership is required for these services (and sold separately). Access to Prime Video, Netflix, Hulu, Sling TV, FuboTV and other streaming services requires compatible TiVo equipment and RCNWaveGrandeenTouch Internet service.

A trademark of Ziff Davis, LLC. Used under license. Reprinted with permission, where available. ©2024 Ziff Davis, LLC. All Rights Reserved.