This is something I had never had before, and to be honest, most of the time RCN would be calling me if they saw a potential issue before it happened, not the other way around.
In order to keep up with the fast-paced marketing landscape of New York, Morpheus Media’s needed faster connectivity & communications or else their clients would choose another company.
- Install data solution to handle high downloading and uploading of video, artwork and design files.
- Solve slow speeds hindering client communications.
- Replace older copper line reliance next generation technology solution.
- Ensure back-up systems are 100% reliable.
- RCN installed fiber network solution right to Morpheus Media’s facility.
- Implementation took only 45 days.
- Networks speeds of 100Mbps plus now service all Morpheus customers with room to grow.
- Morpheus Media IT staff receives direct access to RCN engineers and support, a select service known as a MANAGER ROUTER.
- A 30% increase and improvement in staff productivity
- Morpheus Media IT staff is no longer concerned about bandwidth and service reliability – everyone focuses on running the business and keeping clients happy.
- RCN support service is stellar and network concerns have disappeared.
- Morpheus Media was able to increased Internet bandwidth and at a lower cost.
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