Faulkner Motors

Faulkner Motors found in RCN, an organization that takes great pride in both customer and employee satisfaction – mirroring the Faulkner culture.

Objective:

Fix the reduced productivity, increased stress and frustration that Faulkner Motors staff was experiencing as a result of slow Internet system speeds and service outages.

Goals:

  • Increase bandwidth to accommodate business staff growth and time spent accessing information on the Internet.
  • Find an organization that takes great pride in both customer and employee satisfaction – mirroring the Faulkner culture.

Solution:

  • RCN installed a dedicated fiber circuit for Faulkner Motors.
  • Flexible contract and pricing was extremely competitive and fit within Faulkner Motors’ budget.
  • Extremely professional and knowledgeable RCN staff provided Faulkner Motors with service that is proactive and reliable.

Results:

  • 100% reliable network connectivity - with no downtime and no interruptions.
  • Faulkner Motors employees are now performing day to day functions with greater ease and speed.
  • Faulkner Motors enjoys excellent service and highly professional staff connections with RCN.

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