Citi Open

RCN’s provided support, attention to detail and incredible customer service.

Objective:

As a Washington, DC summer sporting tradition since 1969, the Citi Open Tournament sought a technology partner to deliver seamless video and Internet services throughout the event.

Goals:

  • Listen to and understand from Citi Open staff the key logistical needs to deliver an outstanding event – set-up network infrastructure against those needs.
  • Enrich the fan experience with reliable, fast WiFi, sports programming, and game broadcast services.
  • Install temporary data and video delivery points throughout the event venue.

Solution:

  • Premium television programming, including tennis and sports channels, broadcast at locations throughout tournament.
  • High speed Internet service was provided for support Citi Open staff operations and for event attendees.
  • Custom video networking to support live event broadcast, scoring feed and video playback.
  • Technical support and customer service pre-event, during the tournament and post-event for delivery of flawless attendee experience.

Results:

  • RCN provided technology services and equipment that were vital for the production of the tournament.
  • Video and data services enhanced the overall fan experience at the tournament.
  • Finite attention to detail and incredible customer service from RCN were keys to an exceptional event.
  • Reliable service and timely support were the foundation of a great partnership for years to come.

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