Chicago Real Estate

Monthly costs were reduced by 50% through installation of a fully configurable virtual call management system.

Objective:

A Real Estate firm with locations throughout the Chicagoland area needed to unify communications and office networks with a powerful, reliable high-speed data and voice solution.

Goals:

  • Eliminate the presence of multiple phone and Internet service providers at different branch offices.
  • Enhance agent responsiveness with richer phone system features.
  • Launch technology that supports remote video walkthroughs and virtual tours.
  • Reduce monthly network cost.

Solution:

  • A comprehensive analysis of network technology and systems was conducted by RCN.
  • RCN worked fast and uncovered opportunities for network improvements within 48 hours.
  • A comprehensive data and voice network solution was installed linking all office for seamless communications.
  • Billing was simplified with one invoice for all RCN services.

Results:

  • Monthly costs were reduced by 50% through installation of a fully configurable virtual call management system.
  • A hosted VoIP platform enabled offices to use direct four digit extension dialing among locations.
  • Enhanced presentation of property listings via large photos and interactive elements loaded through a faster network attracted expanded buyer audience.

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