A full technology evaluation by RCN experts revealed instances where the office was overpaying for services not used.
A Chicago based physician’s office needed to reduce time and money spend on managing underperforming data and voice services within their offices.
- Eliminate time spent troubleshooting issues with Internet and phone services.
- Partner with a technology provider that delivers outstanding customer service.
- Enrich patient satisfaction through streamlined operations to free up to time spent with each patient.
- Identify solutions to maximize budget.
- A full technology evaluation revealed instances where the office was overpaying for services not used.
- Faster Internet speed over a reliable, advanced fiber optic network was implemented.
- A feature rich business phone system was installed, allowing patients to receive after-hours assistance.
- Cable TV programming for patients in waiting rooms, became a value add for the office.
- The physician’s office was able to more effectively treat patients through RCN’s innovative mix of affordable, reliable business telecommunications services, backed and supported by an experienced team.
- Costs were saved over previous technology provider.
- More satisfied patients enjoyed digital Cable TV programming during wait times.
- Patients could feel more comfortable within an office that ran smoothly without technical hindrances.
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