Business Phone with Call Manager

RCN Business Phone with Call Manager provides a reliable, cost-effective digital phone service to keep businesses connected with customers, suppliers and employees. Delivered over RCN’s wholly owned fiber-rich network, RCN Business Phone provides a business- grade telephone service with features necessary to effectively run day-to-day operations.

RCN Business Phone with Call Manager includes business critical features such as unlimited local and long distance, call hunting and directory assistance.

Optional features include competitively priced international calling, eFax, auto attendant, conference bridge (Available January 2015) and toll free service.

RCN Business Phone Basic, also available, is optimal for fax lines and alarm usage.

Call Manager is a powerful, easy-to-use Web-based application that gives RCN Business Phone users and administrators the ability to easily control their phone features via an Internet portal. This service is critical for improving productivity by helping owners and key personnel manage their business from any Internet-enabled device. Users can log in via the Internet and control many phone options and features, including call forwarding, simultaneous ringing set up, voice mail greetings, voice menu and call log review. Administrators can access and manage employee features, including password resets, when needed.

Businesses switching to RCN Business Phone with Call Manager can utilize their existing equipment, maintain their phone numbers from their current phone provider and retain their directory listing, all at no additional charge.

RCN Business Phone with Call Manager meets NFPA (National Fire Protection Association) standards for fire alarm systems and all federally-mandated requirements with E-911 compliancy for emergency services.



Benefits

  • Reliable, cost-effective business grade digital phone service
  • Delivered over RCN’s wholly owned fiber-rich network
  • Meets NFPA (fire alarm systems) standards and E-911 compliancy for emergency services

Features

  • Supports businesses with up to 24 phone lines
  • Call Manager gives users and administrators online access to many phone features
  • Over 30 productivity-enhancing features, including unlimited local and long distance, Voice Mail (with Voice mail-to-Email function) included , auto attendant and hunting
  • Optional features include competitively priced international call plans, eFax, advanced auto attendant and conference bridge (Available January 2015)
  • 24/7 dedicated local support
  • RCN Business Phone Basic is available for fax and alarm lines, in addition to low usage office areas
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SUCCESS STORY

A real estate firm with locations throughout the Chicagoland area needed to unify communications and office networks with a powerful, reliable high-speed data and voice solution.
"Monthly costs were reduced by 50% through installation of a fully configurable virtual call management system."
Find out how RCN Business Services eliminated the presence of multiple phone and Internet service providers at different branch offices.

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