RCN Wins PC Magazine Readers’ Choice Award 2013

RCN named tops in the category of Broadband Internet Service Providers (ISPs).  PC Magazine readers rated RCN highest in satisfaction for reliability and second-highest in satisfaction for Internet speed.

May 29, 2013 – PC Magazine recently released its annual Readers’ Choice Awards and named RCN one of the winners for best cable broadband ISPs in 2013.

RCN led the way by having the highest satisfaction rating for reliability (8.2).  RCN also had the second-highest satisfaction rating for speed (7.8) and tied for the highest overall satisfaction rating (7.9) among cable-based ISPs.

“With millions invested in our infrastructure, the re-launch of our brand, our commitment to putting customers first and our ability to provide the best customer experience, RCN is excited and honored to receive this award from PC Magazine readers,” said Chris Fenger, Chief Operating Officer at RCN. “We focus on each and every customer transaction and work consistently to provide a platform that offers the fastest Internet speeds at the best value.  Customers have a viable choice with RCN.”

RCN’s advanced network delivers Internet speeds of 75mpbs, a superior TiVo experience, personalized video options and so much more – all accompanied by the very best customer service.  PC Magazine is the largest professional reviewer of consumer electronics and tech products worldwide and this award is a testament to the excellence that RCN’s employees bring to each and every customer they serve.

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About RCN Business Services
RCN Telecom Services, LLC (www.rcn.com and www.rcn.com/business) provides industry-leading high-speed Internet, all-digital TV and phone services for residential, small/medium and Enterprise business customers. PC Magazine’s Readers’ Choice Award named RCN one of the winners for best ISPs in 2013 and 2015 – RCN was rated highest in overall satisfaction. RCN is YouTube HD Verified, earning the company the highest-ranking Google offers. RCN is also a Netflix Open Connect partner, placing in the top 10 rankings in the markets RCN serves on the Netflix USA ISP Speed Index. RCN’s affordably priced advanced digital services are delivered through our proprietary, state-of-the-art fiber-rich network and supported by 100% U.S.-based customer service. RCN’s primary service areas include Boston, Chicago, Lehigh Valley (PA), New York City, Philadelphia (Delaware County) and Washington, D.C.


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