About RCN in

Boston

Read up about the neighborhoods we provide service to, our local office addresses, our involvement in the community and where you can pay your bill.

Where We Are



Offices, Payment Centers & Rate Card Information


The following RCN offices accept payments and remote control, converter box and modem exchanges, but not swaps. Please be sure to view our Equipment Return Policy before visiting any of our facilities.

  • RCN Framingham
    518 Union Avenue
    Framingham, MA 01702
    See map
  •  
  • Mon-Fri 9:00am-1:00pm, 2:00pm-5:00pm
    Sat Closed
    Sun Closed

    Holiday Hours
    December 24, 2014: 9am-3pm
    December 25, 2014: Closed
    December 31, 2014: 9am-3pm
    January 1, 2015: Closed
 
  • All payments accepted. Remote, Converter box, and Modem exchanges and upgrades are permitted.
 
  • RCN Arlington
    956 Massachusetts Ave.
    Arlington, MA 02476
    See map
  •  
  • Mon,Wed,Fri 9:00am-5:00pm
    Tue/Thu 9:00am-7:00pm
    Sat: 9:00am-1:00pm
    Sun Closed

    Holiday Hours
    December 24, 2014: 9am-3pm
    December 25, 2014: Closed
    December 31, 2014: 9am-3pm
    January 1, 2015: Closed
 
  • All payments accepted. Remote, Converter box, and Modem exchanges and upgrades are permitted.
 
  • RCN Hyde Park
    1224 Hyde Park Ave.
    Hyde Park, MA 02136
    See map
  •  
  • Mon-Fri 9:00am-1:00pm, 2:00pm-5:00pm
    Sat Closed
    Sun Closed

    Holiday Hours
    December 24, 2014: 9am-3pm
    December 25, 2014: Closed
    December 31, 2014: 9am-3pm
    January 1, 2015: Closed
 
  • All payments accepted. Remote, Converter box, and Modem exchanges and upgrades are permitted.
 

To view the Boston rate card information, click here.

Community Connections


We connect to more than homes and offices. In many ways, we connect to local communities. They have partnered with the House of Blues in Boston and often give free tickets away to those shows through Twitter and Facebook contests. They also have a Free Ice Cream Truck that visits neighborhoods in the summertime.

Paying Your RCN Bill

Good news – you can choose to pay your bill online. It's quick, convenient and secure.

Pay your bill online

Or you can mail your payment to the following location:

RCN Telecom Services, LLC
PO Box 11816
Newark, NJ 07101-8116

For more help regarding your account or bill, please call 877.RCN.BILL .

Technical Help

 


For commonly-accessed help links, access our online help .

You can also call us 24/7 at 866.TECH.RCN (866.832.4726) or email us .

 

Service offerings are contingent upon RCN verification that the specific address covered by the service request is an RCN serviceable location. Prices do not include taxes, franchise fees or other surcharges. Services and pricing are subject to change. All photos used within rcn.com are intellectual properties of their respective owners. Services are subject to terms and conditions of RCN’s subscriber agreements, on-line policies, and other applicable terms and conditions. Other restrictions may apply.